Last Updated: August 18, 2026

SOFTKEYLTD provides digital software products and license keys. We do not ship physical products. All purchases are delivered electronically.

1. Digital Delivery

After a successful payment, your purchased software key or digital product will be delivered electronically to the email address provided during checkout.

2. Delivery Time

Most orders are delivered automatically within a few minutes after payment confirmation.

In some cases, delivery may take longer due to payment verification, technical issues, or security checks.

3. Check Your Email

After completing your purchase, please check your email inbox for your order and software key.

If you do not see the email, please check your Spam, Junk, Promotions, or Updates folders.

4. Incorrect Email Address

Customers are responsible for providing a correct and active email address during checkout.

If an incorrect email address is provided, delivery may be delayed until the issue is resolved.

5. Order Not Received

If you have completed payment but have not received your digital product or software key, please check your email and spam folders first.

If the order is still missing, contact our support team with your order details so we can assist you.

6. Digital Product Delivery Only

SOFTKEYLTD does not provide physical shipping for digital software products or license keys. No physical package will be sent to your address.

7. Delivery Confirmation

Your order may be considered digitally delivered once the software key, license information, or digital product has been successfully sent to the email address provided during checkout.

8. Delivery Issues

Occasionally, delivery may be affected by payment verification, incorrect customer information, email delivery problems, or technical issues.

We will make reasonable efforts to resolve verified delivery issues as quickly as possible.

9. Customer Responsibility

Customers should ensure that:

• The email address provided during checkout is correct.

• Their inbox has sufficient storage.

• Emails from SOFTKEYLTD are not being blocked.

• Spam and junk folders are checked when necessary.

10. Policy Updates

SOFTKEYLTD may update this Delivery Policy from time to time. Any changes will be published on this page with an updated Last Updated date.